481 North Frederick Ave., Suite 410 Gaithersburg, MD 20877-2480


Douglas Klayman, Ph.D.


President and founder of Social Dynamics, LLC, Dr. Douglas Klayman is an applied sociologist. He is an experienced evaluation consultant and expert in the design and implementation of national and community-based evaluation studies, CATI surveys, social research studies, program evaluation, and survey training and technical assistance. During the past 35 years, Dr. Klayman has conducted evaluations and analyses of numerous disability employment, special education, homeless, health, and youth services programs, and serves as Project Director and/or Corporate Monitor on all Social Dynamics contracts. Dr. Klayman serves on the American Sociological Association Committee on the Status of Persons with Disabilities.

Dr. Klayman has also worked with American Indian and Alaskan Native communities on evaluation and research studies in the areas of early childhood education and disability employment. He has conducted studies on Migrant and Tribal Head Start programs that included site visit interviews, focus groups and statistical analyses of program outcomes. For the past 8 years, through the 37 state Disability Employment Initiative (DEI) he is leading a mixed methods evaluation in several states. In addition to directing the work of Social Dynamics, Dr. Klayman has served as graduate Program Coordinator and Adjunct Professor in public sociology at American University. He has taught numerous college courses in such areas as policy analysis and research methods at colleges and universities in the Washington, DC metropolitan area. Dr. Klayman has served as an Editorial Board Member of the Journal Contemporary Sociology, is a member of the American Sociological Association Task Force on Public Sociology, a member of the Board of Directors of the Association for Applied and Clinical Sociology, and has reviewed for the U.S. Department of Education, National Institute on Disability and Independent Living Research (NIDILR),  International Journal of Mental Health and Addiction, the Journal of Child Psychiatry and Psychology, and Child and Adolescent Mental Health. Dr. Klayman holds a Ph.D. in Sociology from American University with emphases in Applied Sociology and Social Stratification. He has his M.A. in Applied Sociology from the University of Massachusetts, Boston, with concentrations in Research Methodology and Evaluation Research. His B.A. in Sociology is from American University.

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Shani Missner, M.D., Ph.D.

Sr. Subject Matter Expert

Return to Work/Stay At Work Program Development and Technical Assistance

Dr. Shani Missner is a Subject Matter Expert (SME) in the area of Stay at Work/Return to Work (SAW/RTW) programs. Dr. Missner works with state and local government agencies, and commercial entities provide support to employers and their employees due to injury, illness and disability. Her goal is to ensure that employees return to work as soon as possible, minimizing absenteeism and increasing work-related productivity.

Dr. Missner designs SAW/RTW programs and is prolific in public health and medical writing, including publication of abstracts, posters, and manuscripts for employers and employees. Dr. Missner holds a PhD in pharmacology, a Doctor of Medicine (MD), and is a certified life care planner (CLCP). In her capacity as a Life Care Planner,Dr, Missner analyzes mental health, psychiatric and medical cases in order to create programs for employers and their employees that experience injury or have chronic health care issues. She has extensive experience in the areas of mental health and psychological well-being, limb impairment, brain injury, spinal cord injury, amputation, burn, cancer, visual impairment and more.

SAW/RTW programs are needed not only to build the capacity of state and local agencies to improve SAW/RTW outcomes, but also to strengthen the systems that employers and their employees with illnesses and disabilities must engage. Social Dynamics’ SMEs work in partnership with state and local Agencies to apply both content and systems knowledge to help build sustainable SAW/RTW programs, as well as with insurance companies, health and wellness providers and systems, employers, unions and other stakeholders in solving the historical problem of unemployment and underemployment among people with work-related or work-impacting injuries and illnesses.

Based on our extensive research and technical assistance backgrounds in the field, Social Dynamics SMEs also have deep knowledge of three USDOL/ODEP evidence-based practices (EBP) that have been demonstrated to assist job-seekers with disabilities to return to work and to help agencies and systems that serve them, including American Job Centers (AJCs). These EBPs are: Integrated Resource Teams (IRTs); Blending and Braiding of Resources (B&B); and Customized Employment (CE).

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Susan N. Labin, Ph.D.

Senior Fellow

Dr. Susan Labin brings over 30 years of research and evaluation experience to Social Dynamics. Her work has focused on improving programs, policies, and the lives of those served. She has a long-standing involvement in workforce practices including identifying financial returns from developing human capital. Dr. Labin has a demonstrated versatility across substantive areas with a specialty in participatory evaluation and evaluation capacity building. She has designed, managed, and conducted multi-million dollar national and local project studies. She is experienced in designing and implementing randomized control trials, as well as quasi-experimental designs. Her methodological specialties include measurement and design for integrated quantitative and qualitative studies. At Social Dynamics, Dr. Labin directs projects, strengthens the evaluation capacity of the company, and develops public and private partnerships. Currently she is the lead on the implementation study for the Demonstration and Evaluation of Short-Time Compensation (STC) Project for the Chief Evaluation Office.

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Gary Shaheen, MPA and Ph.D.

Senior Director for Innovation and Applied Research

For over 37 years in the public, private and academic sectors, Gary Shaheen has provided leadership and expertise to improving policies, programs and academic curricula that promote social, civic and economic inclusion of people with disabilities and/or disadvantages. He has contributed to numerous publications, developed teaching and training curricula, conducted training and teaching nationally and internationally and has written toolkits and guidebooks that are widely used in the field to address these issues.

As a Trainer/Technical Assistance expert Mr. Shaheen wrote and co-directed an Administration for Native Americans Social and Economic Development (SEDS) project to improve micro-entrepreneurship for people with mental illnesses in American Samoa. This effort included the provision of remote and on-site training and technical assistance on small business incubation.

As Senior Director for Innovation and Applied Research, Gary Shaheen manages national training and technical assistance projects and conducts empirical research on civic, social and workforce inclusion for people with disabilities and/or disadvantages. In 2015-2016, Gary led a national cadre of subject matter experts (SMEs) in producing new training materials and resources on Customized Employment for staff of American Job Centers and USDOL-ODEP and ETA funded Disability Employment Initiatives (DEIs). He also co-directs, conducts research and creates issues briefs in support of a national evaluation of ODEP’s Employment First initiative, now underway in over 20 states.

Gary is also a member of Social Dynamics’ research team that conducts research on the efforts of 12 states implementing DEIs with the goal of improving access and use of American Job Center services for people with disabilities. He is lead evaluator of an ODEP sponsored community college-based project to test and demonstrate new methods for improving post-secondary education and employment outcomes for youth with disabilities. He also continues his work on entrepreneurship and as mentor and consultant to Syracuse University Entrepreneurship Bootcamp for Veterans with Disabilities social entrepreneurs, and as a thought leader, consultant and instructor on social entrepreneurship, veteran homelessness and the use of Customized and Supported Employment evidence based practice.

Gary is an expert in training, technical assistance, teaching and project development and evaluation in the following subject matter areas: Economic, Civic and Social Inclusion of People with Disabilities; Social and Individual Entrepreneurship; Supported Employment Customized Employment; Mental Health Rehabilitation and Recovery; Veteran Homelessness and Mental Health; Community Collaborations and Systems Change. Representative projects include: Entrepreneurship Bootcamp for Veterans with Disabilities; DHHS project to improve employment for people with mental illnesses in Saipan, Marshall Islands, Guam and Palau; ANA SEDS to improve micro-entrepreneurship for people with mental illnesses in American Samoa.


Barry Goldman

Business and Finance

Barry R. Goldman is a 25-year veteran of small business development, operations, and management and is well versed in both domestic and international sales. As COO of Social Dynamics, Barry oversees contract administration, information technology infrastructure, accounting, human resources, and Federal regulatory compliance. Previously, he served as President of PHB International for 30 years, leading the company’s financial and corporate operations team into both domestic and international markets. Mr. Goldman is also a co-founder and served as COO at Apperian, Inc., a mobile application development and information technology company. During his tenure at Apperian, he brought the company into the Federal arena for the first time. Mr. Goldman has a B.A. in Psychology from the University of Massachusetts at Amherst and has completed an extensive program in Government Contracting through George Mason University.